Privacy Policy
Contact Details
Piccadilly 203, London W1J 9HD, United Kingdom
Phone: +442037406936
Email: info@silver-lode.com
Website: silver-lode.com
Our Commitment to Your Privacy
Last updated: November 28, 2024
Silverlode respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services. We handle your information in accordance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide certain information, including:
- • Name and contact details when submitting inquiry forms
- • Email address for correspondence and updates
- • Project details and requirements shared during consultations
- • Professional information relevant to collaboration opportunities
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Device type, browser information, and operating system
- • IP address and general geographic location
- • Pages visited, time spent on site, and navigation patterns
- • Referral sources and website interaction data
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through our Cookie Policy page or your browser settings. For detailed information about the cookies we use and how to manage them, please visit our Cookie Policy.
How We Use Your Information
We process your personal data for specific purposes based on legitimate grounds:
Service Delivery and Communication
Responding to inquiries, providing requested information about our services, and facilitating project discussions and collaborations.
Website Improvement
Analyzing website usage patterns to enhance functionality, improve user experience, and optimize content presentation.
Legal Compliance
Meeting legal obligations, protecting our rights and interests, and ensuring compliance with applicable regulations.
Marketing Communications
With your consent, sending updates about our services, industry insights, and relevant information about game development opportunities. You can opt out at any time.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- • Encrypted data transmission using SSL/TLS protocols
- • Secure data storage with access controls
- • Regular security assessments and updates
Organizational Measures
- • Limited staff access based on need-to-know basis
- • Confidentiality agreements with team members
- • Incident response procedures for data breaches
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use appropriate security measures when sharing information online.
Data Sharing and Third Parties
We do not sell your personal information. We may share data with trusted third parties only in the following circumstances:
Service Providers
We work with carefully selected service providers who assist with website hosting, analytics, and communication tools. These providers have access only to information necessary for their specific functions and are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required by law, to protect our rights, comply with legal proceedings, enforce our terms, or respond to claims that content violates third-party rights.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any change in ownership or use of your personal data.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law:
- • Contact form submissions are retained for up to three years to facilitate follow-up communications and maintain service records
- • Website analytics data is stored in aggregated form and may be retained indefinitely for performance analysis
- • Cookie data is retained according to the specific cookie type and duration set in your preferences
- • Data may be retained longer if required for legal compliance, dispute resolution, or enforcement of agreements
When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or reconstruction.
Your Privacy Rights
Under UK data protection law, you have several rights regarding your personal information:
Right to Access
Request copies of your personal data we hold and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Restriction
Request limitation of processing under specific conditions.
Right to Data Portability
Receive your data in a structured, commonly used format or request transfer to another controller.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within one month, though this may be extended in complex cases. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.