Terms of Service
Contact Details
Piccadilly 203, London W1J 9HD, United Kingdom
Phone: +442037406936
Email: info@silver-lode.com
Website: silver-lode.com
Terms Overview
Last updated: November 30, 2024
These Terms of Service govern your use of the Silverlode website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services. These terms constitute a legally binding agreement between you and Silverlode.
Service Usage and Access
Acceptable Use
You agree to use our website and services in a lawful and responsible manner. Specifically, you agree not to:
- • Violate any applicable local, national, or international laws or regulations
- • Transmit any harmful, threatening, abusive, or otherwise objectionable content
- • Attempt to gain unauthorized access to our systems, networks, or user accounts
- • Interfere with or disrupt the operation of our website or services
- • Use automated systems to access the site without our express written permission
- • Impersonate any person or entity or misrepresent your affiliation with others
Service Access Requirements
To access certain features of our services, you may be required to:
- • Provide accurate and complete information when submitting inquiries or forms
- • Maintain the confidentiality of any account credentials or sensitive information shared with us
- • Be at least 18 years of age or have parental/guardian consent to use our services
- • Accept cookies and other tracking technologies as outlined in our Cookie Policy
Fair Usage Guidelines
We expect all users to engage with our services in good faith. This includes using bandwidth and resources reasonably, respecting other users' experience, and not exploiting our services for purposes other than those intended. We reserve the right to suspend or terminate access for users who violate fair usage principles or these terms.
Service Availability and Modifications
Service Uptime and Maintenance
While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance when possible.
Feature Availability
The features and functionality of our services may vary over time. We reserve the right to add, modify, or discontinue any features or aspects of our services at our discretion. Some features may be available only in certain geographic regions or to specific user groups.
Service Updates and Changes
We continuously work to improve our services and may introduce updates, modifications, or enhancements. These changes may affect how you interact with our website or services. We will notify users of significant changes through our website or via email where appropriate. Continued use of our services following such changes constitutes acceptance of the modifications.
Geographic Restrictions
Our services are primarily designed for users in the United Kingdom and international clients seeking UK-based game development services. While we welcome inquiries from anywhere in the world, certain features or services may be restricted based on geographic location or applicable laws.
Intellectual Property Rights
Our Content and Ownership
All content on the Silverlode website, including text, graphics, logos, images, audio clips, and software, is owned by or licensed to Silverlode and is protected by UK and international intellectual property laws. This includes:
- • Website design, layout, and visual elements
- • Written content, including descriptions of services and methodologies
- • Brand names, trademarks, and service marks
- • Proprietary processes, techniques, and game development frameworks
Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without express written permission. This license automatically terminates if you breach these terms.
User-Generated Content
When you submit content to us through contact forms, project proposals, or other communications, you retain ownership of your content. However, you grant us a non-exclusive, worldwide license to use, reproduce, and process this content solely for the purpose of providing our services and responding to your inquiries. We will not use your project ideas or proprietary information for other purposes without your consent.
Copyright Notice and Infringement
If you believe any content on our website infringes your copyright, please contact us with detailed information about the alleged infringement. We take intellectual property rights seriously and will investigate claims promptly in accordance with applicable law.
Professional Services and Engagement
These terms govern your use of our website and general communications. Specific project work is governed by separate service agreements that will be established when engaging our professional services.
Service Inquiries and Consultations
Information submitted through our contact forms or inquiry processes does not create a client relationship or obligation to provide services. Initial consultations are provided to help both parties determine if collaboration is appropriate. No confidential or proprietary information should be shared until a formal agreement is in place.
Project Agreements
All professional services require a separate written agreement detailing scope, deliverables, timelines, payment terms, and intellectual property arrangements. These project-specific agreements supersede these general terms for matters related to the specific engagement.
No Guarantee of Services
We reserve the right to decline service requests at our discretion. Access to our website does not guarantee acceptance of project proposals or availability for specific timelines. We evaluate each potential engagement based on our capacity, expertise alignment, and project requirements.
Disclaimers and Limitations
Website Information
The information on our website is provided for general informational purposes. While we strive for accuracy, we do not warrant that all information is current, complete, or error-free. We reserve the right to modify content without notice.
No Professional Advice
Content on this website should not be construed as professional advice for your specific situation. Our services and methodologies are described in general terms. Specific recommendations require proper assessment through our consultation process.
External Links
Our website may contain links to external websites for reference or convenience. We do not endorse or assume responsibility for the content, privacy practices, or policies of third-party sites. Accessing external links is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Silverlode shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. This includes damages for loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
Changes to These Terms
We may modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices. When we make changes, we will update the "Last updated" date at the top of this document.
Significant changes will be announced through our website or via email to registered users. Your continued use of our services after changes take effect constitutes acceptance of the modified terms. If you do not agree with the changes, you should discontinue use of our services.
Questions About These Terms
If you have questions or concerns about these Terms of Service, please contact us using the details provided at the top of this page. We will address your inquiries promptly and work to resolve any issues in good faith.